To get you started, our Onboarding Team has developed this introductory checklist designed to provide understanding and get you on your feet with your new programming. This should help answer any questions you may have and streamline the setup process.
Following these steps, you'll be able to launch engaging content for your location!
Understanding Comqi
Take a moment to review this video that provides an overview of the Comqi platform and its services offered.
Step 1: Account & Access
- Verify Login: Confirm you can access the platform and have set a secure password.
Step 2: Connecting the Hardware
- Register Devices: Link your hardware (media players, screens, devices, etc.) to your account.
- Connection Status Check: Confirm all devices are showing as Online within the dashboard.
- Assign Location: Group devices by physical location or department for easier management.
Step 3: Knowledge Base
- Bookmark Resources: Save the Comqi Knowledge Base link for quick access to setup guides and troubleshooting.
Step 4: Content & Asset Management
- Upload Brand Assets: Import your logos, videos, and images into the media library.
- Organize Folders: Tag or categorize your assets to keep your library searchable.
- Review Specs: Ensure all uploaded media meets the recommended resolution and aspect ratio (EX: 1920x1080).
Step 5: Creating & Scheduling
- Build a Playlist: Combine your assets into a sequence or loop.
- Set Scheduling Rules: Define when your content should play with Playback Settings (start/end dates, time of day, etc.).
Step 6: Go Live
- Publish/Push to Live: Send the scheduled content to your active devices.
- On-Site Verification: Confirm the content is playing correctly on your display screen.
- Enable Notifications: Opt-in to alerts so you're notified if a device ever goes offline.
If any questions or concerns remain, don't hesitate to reach out to our Support Team at support@spectrio.com.